QFE Quality Policy

At QFE, the essence of our business is the provision, installation, maintenance and support of the highest quality fire systems.

Our Quality System is based on the requirements of ISO 9001:2008 and our Quality Policy applies to all of our operations. It confirms our commitment to exceed the quality standards expected by our customers in the delivery of all products and services that we supply to them.

We are committed to continuously analysing and improving the quality of our operations and the services we provide.

Our quality commitment is to:

  • Provide high quality products and services with competitive pricing for all clients.
  • Never cut corners or compromise on the quality of our design, product, installation or support.
  • Maintain a highly skilled workforce and an innovative management team to ensure that all projects are completed safely,on time and on budget.
  • Encourage and develop long term relationships with our clients, based on trust and mutual respect between both companies.

We ensure that our Quality Policy and Quality Commitment are embedded throughout the organisation.To do this we focus on the needs of our business, our customers’ requirements and all of our statutory and compliance obligations.

We will monitor how well we live up to our Quality Policy and Quality Commitment. Through our in-house quality management system we will detect any incidents that do not meet our quality standards and we undertake to implement continuous improvement programmes to ensure that any issues, big or small, are addressed as soon as possible.